1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 Thank you for your interest in Stemcelltherapy.gen.tr. This Privacy Policy explains how we handle your personal data when you visit our website. “Personal data” refers to any information that can identify you directly or indirectly.

1.2 The controller responsible for data processing on this website under the General Data Protection Regulation (GDPR) is:

MedClinics Health Turizm ve Ticaret A.Ş.
Bereketzade, Bankalar Cd. Nazlı Han No 26/2
34421 Beyoğlu/İstanbul, Turkey
Tel: +90 537 977 89 75
Email: info@stemcelltherapy.gen.tr

1.3 This website uses SSL/TLS encryption for secure data transmission. You can recognize this by the padlock icon and “https://” in your browser’s address bar.

2) Data Collection When You Visit Our Website
When you visit the site without submitting any information, we collect only the data that your browser sends to our server (server log files):

Visited pages

Date and time of access

Amount of data transferred

Referrer URL

Browser and operating system used

IP address (in anonymized form, where applicable)

Processing is based on Art. 6 (1) f GDPR for ensuring the stability and security of the site.

3) Content Delivery and Security – Cloudflare
We use Cloudflare (Cloudflare Inc., 101 Townsend St, San Francisco, CA, USA) as a content delivery network (CDN) and security service. Cloudflare processes access data to defend against threats and optimize page loading speed. This constitutes a legitimate interest under Art. 6 (1) f GDPR.

Cloudflare is certified under the EU-U.S. Data Privacy Framework. For details, see Cloudflare Privacy Policy.

4) Cookies
This website does not use third-party cookies. Only essential, first-party session cookies are used to ensure basic functionality. These:

Do not store personal data

Are deleted after your browser session ends

Are not shared with any third parties

You can configure your browser to manage cookies individually. Disabling cookies may affect basic site features.

5) Contacting Us
When you contact us via form or email, we process your personal data solely to respond to your inquiry. This is based on Art. 6 (1) f GDPR (legitimate interest) or Art. 6 (1) b GDPR if contract-related. Data is deleted once your inquiry is resolved unless legal obligations require retention.

6) Customer Accounts and Service Requests
If you provide personal information when requesting services or advice, we use it exclusively to fulfill your request. All data is processed lawfully under Art. 6 (1) b GDPR and retained only as long as legally necessary.

7) (Removed – No Online Payment)
Stemcelltherapy.gen.tr does not process online payments and does not collect or share any payment-related data.

8) Embedded Media – YouTube
We embed videos from YouTube in extended data protection mode. Data (e.g., IP address, usage behavior) is only transferred upon playback. This service is operated by Google LLC and covered under the EU-U.S. Data Privacy Framework. Google Privacy Policy

9) Analytics and Advertising
Currently, this website does not use Google Analytics, Facebook Pixel, or any remarketing/advertising tools. No data is collected for profiling or marketing purposes.

10) Additional Tools and Integrations
We may use the following technical integrations:

Google reCAPTCHA for spam prevention

Google Maps to show clinic locations

Google Fonts for consistent visual presentation

All tools are provided by Google LLC and conform to the EU data protection framework.

11) Your Rights
Under GDPR, you have the right to:

Access your data (Art. 15)

Rectification (Art. 16)

Erasure (Art. 17)

Restriction (Art. 18)

Data portability (Art. 20)

Withdraw consent at any time (Art. 7(3))

File a complaint with a supervisory authority (Art. 77)

You may object at any time to processing based on legitimate interest or direct marketing (Art. 21 GDPR).

12) Data Retention
We retain personal data only as long as legally required or until the intended purpose is fulfilled. Data will be deleted when no longer necessary, unless longer retention is required by law.